Privacy Policy

Chetak Group is a pioneer in Logistics and Supply Chain Solutions in India. We, at Chetak, offer comprehensive
custom designed logistics projects and supply chain management services to our customers.

Privacy Policy

This information on data protection applies exclusively to the web site.

We appreciate your visit to our site and welcome your interest in our company, products and services. We regard data protection as a mark of customer-oriented quality and, consequently, take the protection of your privacy very seriously when processing your personal data. We process and make use of the data collected from or provided by visitors to our web sites in accordance with the valid statutory provisions governing the confidentiality of personal data. Our web sites may include links to other web sites, which, however, are not covered by this privacy statement.

1. Collecting and Processing Personal Data

Whenever you visit one of our sites, our web servers automatically record and analyze your technical access data such as the IP address of your Internet service provider, information on the Internet Browser you are using, the web site from which you are visiting us and which of our web sites you visit, including the date and time of each visit. However, these data remain anonymous and cannot be associated with an individual person. We use this technical access data exclusively to improve the interest value and user-friendliness of our web sites and to detect any technical problems as early as possible.

You can use most of our web sites without providing us with personal data. In adherence to the principle of avoiding or restricting the use of personal data, we collect and record this type of data only if absolutely necessary, and only if they are provided by you voluntarily and intentionally, for instance, for processing your orders, answering your inquiries, providing you with access to special information and offers, or for rendering special services (for instance, mailing brochures).

2. Use of Personal Data and Transfer to Third Parties

We use your personal data only for the purposes indicated in this privacy notice. However, we collect, process and use personal data if, after due consideration of the interests of all parties, it is deemed essential for safeguarding the justified business interests of Chetak Logistics Ltd.

We will only pass your personal data on to the subsidiaries and business partners being involved in the processing of your order to the extent required. We will not provide your personal data to other third parties without your express permission and, above all, we will not sell this data to commercial users or make them available in any other form.

3. Information, Modification and Deletion of Personal Data

You are entitled to inquire in writing which of your personal data, if any, we have recorded. In reply to such an inquiry, we will send you the pertinent information. We would ask you to send your inquiries to our office or via email at support. You can also contact this person to have your data corrected or deleted.

4. Cookies

On some of our web sites, we use cookies to monitor the preferences of our visitors so that we can tailor our web sites accordingly. Cookies are not viruses and, therefore, do not represent any danger for your computer. Cookies are alphanumeric identifiers that we transfer to your computer's hard disk which help our servers recognize your computer when you visit again, so that it is easier for you to navigate on our web site and make the best use of your visit. The Help portion on the toolbar of most browsers will tell you how to have your browser accept or reject new cookies or how to have the browser notify you when you receive a new cookie, whatever you decide is best.

5. Data Security

We use appropriate technical and organizational means to protect your data against misuse, loss, damage or unauthorized access, change and deletion. Our security measures are constantly tested and improved in accordance with technical progress and organizational possibilities.

What Personal Data Does Chetak Collect Through its Websites?

Personal data is information that identifies you personally as a natural person, directly or indirectly, in combination with other information available to us such as an identification number, location data, online identifier or one or more factors specific to your identity as a natural person. For the purposes detailed herein, Chetak may collect and process the following categories of personal data:

  • Log data: This information often consists of network routing (location from which you access the website), equipment information (browser type), date, and time.
  • IP Addresses: We collect IP addresses and domain name information. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet.
  • User and Third Party Identifiable Information: We collect personal data from users of the Websites, through registration screens, online forms, from online sales inquiries, or in e-mails that users send to Chetak. We may also collect personal data relating to individuals involved in a shipment or service requested by the User of the Website. Personal data may include name, title, company, address, phone number, e-mail address, and the like.
  • Cookies: Cookies are unique identifiers that we share with your device to enable our system to recognize your computer and preferences on return visits to our Websites, which facilitate log in or other site navigation procedures. Cookies on the Websites may collect the following information: a unique identifier, user preferences and profile information.
  • Pixel Technologies: We may also use embedded pixel technologies to help track Website usage. The Website usage information collected by these technologies is associated with cookies and may provide personal data (as defined above) about your Website use if you are a registered user of the Website.
  • Financial information: For the purposes detailed hereinafter, Chetak may be required to collect and process financial information such as payment information.

Chetak also collects and processes personal data it did not collect from you. This is the case where Chetak receives personal data from your device as part of the electronic communication itself - the standard electronic greeting between your computer, the network, and our servers. At this time, our server will also query your computer to see if there are cookies previously set by our Websites to facilitate log in or other site navigation procedures.

Our Websites may contain applications that allow you to book shipments, in which case you need to provide us with third-party personal data required to arrange for such shipment. In such case, you represent and warrant to Chetak that you have obtained all necessary third-party consents for the processing of such personal data contemplated by the shipment.

how do we use your personal data?

Chetak may use your personal data in several ways, including:

  • To process your account registration and other system administration purposes;
  • To manage its contractual or pre-contractual relationship with you;
  • To implement transactions or communications you requested, and, more generally, to provide you with the services and information you requested from us, including to respond to inquiries about the tracking of packages or ensuring adequate pick-up and delivery of shipments;
  • To review your job application;

For pursuing its legitimate interest of improving its business practices, Chetak will collect and process your personal data for the following purposes:

  • To help create websites that are relevant and user friendly, by evaluating website content, navigability and composition as well as page response rates; To protect the security and integrity of the Websites;
  • To let you know about material changes made to this Policy;
  • To protect Chetak's rights and interests through legal actions;
  • To perform business analytics activities relying notably on advanced profiling techniques and statistics, as more specifically described below; and
  • To provide you with tailored notices of our products, services, service developments as well as personalized contents that may address your needs (e-mail marketing), as more specifically described below.

Lastly, Chetak may be required to collect and process personal data to comply with legally mandated reporting, disclosure, as well as any legal requirements.